Beyond the basics. Learn the skills necessary to facilitate effective and powerful group discussions to help teams move past complex problems or controversial topics through dialogue, feedback, and consensus building.

Course Objectives:

• Learn what it takes to move past basic group conversations
• Recognize group dynamics, motivations, and audience feelings and how to manage
• Practice advanced facilitation techniques, including maintaining neutrality, building consensus, addressing resistance, handling problems such as hecklers, bullies, and other disruptive participants, and conquering fears during hard conversations